Operations Assistant

Join our operations team to work right at the core of Child.org and help make things happen.

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Contract Permanent, Part time (3 days per week) Salary 21,000 per annum, on a pro-rata basis Holiday 28 days pro-rata Location City Road, london Start date As soon as possible Application deadline Applications will be assessed each week, on a rolling basis until we find the right person. Contact hello@child.org

The role

Child.org are looking for a smart and capable person to join our Operations team, supporting the Operations Manager in keeping the organisation moving and making things happen. Child.org has a range of products and projects, which fund our programming work in Kenya. These products, projects and programmes mean we need a strong operational core to keep each element of what we do on track, your role will be to support and evolve the systems, finance, processes and strategies that are in place for these products.

As our Operations Assistant, you will: have oversight on an organisational timeline and suggest improvements; help schedule sought-after creative time effectively; keep on top of budgets, accounts; understand our finance and governance requirements; maintain our processes and suggest ways of making them more efficient. We need someone great - a quick learner who wants to leave their impact - to help make this happen.

The successful candidate will work closely with the Operations Manager in the areas of finance, human resource, office management, and governance.

Your responsibilities will include:

  • Financial duties: Monthly accounting tasks (reconciliation, categorisation of payments etc.), management accounts, payment runs and VAT returns (no experience necessary, just keen to learn).

  • Managing Group, team and board meetings

  • Office assistance (eg. Office & storage organisation, Google drive permissions and structure)

  • Preparation of payroll

  • Onboarding and offboarding processes for staff

  • Maintaining, evolving and adding to our policies and processes

  • Assist Operations Manager to maintain an organisational timeline

  • Other operational assistance as required

About you

You do not need any experience to do this role. But we are looking for someone very particular:

  • You are smart and pick new things up easily.
  • You have the organisational skills and attention to detail to manage a range of different tasks and responsibilities.
  • You have great ideas and are happy to take initiative. Everyone at Child.org has a say in where it’s going, and we want someone who’ll always be thinking about whether there’s a better way to do something.
  • You are the kind of person that is excited by a day that could include everything from preparing a report of our spending for the board; to creating a mega big plan for Child.org’s year ahead; to organising the payroll; to arranging a crew of volunteers to come and paint the new office!
  • You are someone who wants to have an impact, who likes to throw themselves into something. There is no room for someone who looks forward to 5pm arriving so they can leave.

You'll be really good at

1. Being organised

This role is about keeping Child.org organised - whether that’s managing our range of policies, or allowing the senior management team to make strategy decisions by producing useful management accounts each month. To do this, you’ll need to keep on top of a range of different tasks, being sure to hit deadlines, prioritise efficiently and report effectively on what’s going on.

2. Utilising digital apps and services

In this role you’ll be using a range of digital applications and services. You need to be able to learn to use these, to adapt them to your needs, and be confident finding new ways to constantly improve efficiency in what we do. We also use these tools to communicate, so it’s vital that you are able to make your tools understandable to other team members.

Some of the programmes we use already are - Google Drive, Google Sheets/MS Excel, Digisigner, CharlieHR, CiviCRM, Xero, Toggl, Float, Slack, and Podio.

3. Self-starter

You will have the support of the whole team behind you, because that’s how we work at Child.org. There are also some pretty amazing trustees and volunteers who will be on hand to help. However, we are a small charity and there’s a huge amount to do. This means we need someone who is able to work proactively and under their own initiative, someone who thrives on the chance to prove what they can really do.

Applying for the role

Required experience

Obviously, we’d love you to have experience in all sorts of areas of finance and operations, but we know you likely won’t have all of those. This is a role for someone starting their career and who is serious about making organisational management what they are really good at. Maybe you want to be MD one day, or run large efficient teams - it’s you we’re after.  If you are driven, capable, smart and can explain why you could do this job really well then we will consider you.

Application guidance

We do want to see your CV, but we also want a cover letter that explains why you will be really good at the job. Focus less on your passion for the cause, and more on how your skills and experience will help Child.org become more efficient and run more smoothly - because this is what enables the organisation to have the most impact. Tell us what you like about what we do; or what you think we should be doing. Give us a flavour of what having you as part of the team will be like.

Apply now

Why work for Child.org?

Be on the cutting edge

Child.org do what works. That means we innovate often and react fast to new information and trends, ensuring we're always doing what will help us have the very best long-term sustainable impact in the lives of the children we're here to support.

Feel your impact

Our small team means you'll have a clear insight into everything we do, from designing our website to funding our projects in the field. If you don't like feeling like a small cog in a big machine, Child.org is for you.


The Child.org team make our own opportunities. Child.org is the kind of place where driven employees can go from interning to launching and managing fundraising events worth tens of thousands of pounds, within months. If you're innovative and ambitious, we'll help you bite off more than you think you can chew.

Love your job

We love dramatic Spotify work music, animated gif memos and fancy dress Fridays. We love Kinder Surprise meetings and wearing Child.org t-shirts on our days off. We love post-work pina coladas and the sound of rain. We smile when we get to the office in the morning. If you think you might love some or all of these things, you'll love working at Child.org.