Charity Apprentice Manager

Empower a generation of people who want to change the world. Charity Apprentice is a unique, life-changing course, that's bursting with potential. And we want you to run it.

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Contract Full time Salary £30,000 - £35,000 Holiday 28 days pro rata Location Hackney Downs Studios, London, E8 2BT Start date Asap Application deadline 23:59pm 2nd July 2017 Contact

The role


The diverse, rewarding careers available in the non-profit sector are under promoted and misunderstood. Even if talented people do know about those careers - they have little idea of how to train or apply for them. Meanwhile, this sector is hard to break into. Too many opportunities rely on young people being able to work for no pay, full-time, for months. As a result, the sector’s workforce is being drawn from a tiny section of society. are tackling these problems head-on with Charity Apprentice. Charity Apprentice is a skills-based course designed to train people in their spare time. We’re giving hundreds of people each year a real, practical taste of what working in the non-profit/charity/social enterprise/purpose-led sector is really like. Charity Apprentices build actual experience and learn sector-specific skills. They add enormous value to through their practical work on the course. By the end of their year, the overwhelming majority have secured new jobs in the non-profit sector - adding value to charities large and small across the world.

Charity Apprentice is unique, life-changing and bursting with potential. And we want you to run it.

As Charity Apprentice Manager you’ll cement the course’s place in the sector, by giving our cohort the most comprehensive, exciting learning experience they could have. You will build on the existing course to curate the next full year’s worth of sharp, enticing content, working with contributing experts from across the sector. With your support team, you’ll guide Charity Apprentices through a series of practical challenges and events that will leave them ready to enter the world of charity better prepared than anyone else.

A three year pilot project has shown Charity Apprentice to be a huge success, and we’re ready to build on that. You’ll recruit the right applicants, you’ll bring in the best experts, you’ll strike up commercial partnerships and make Charity Apprentice into a profit-making social enterprise. are a bit unusual. We’re a registered charity, but we earn a lot of our income through building social enterprises and small businesses. Charity Apprentice works because it is the best training course out there - which is why it is of value, which is why it makes money. Being Charity Apprentice Manager is more like running a small business than devising an academic course.

You’ll be a doer. If you’d rather spend your time strategising, planning and telling others what to do than getting on with making things happen yourself, it might not be for you. You will have a team, but at we ONLY lead by example.

Charity Apprentice is unique and unusual. Have a good look at and give us a call or drop us an email if you have any questions before you apply.

The Purpose of the Role

Our Charity Apprentice Manager will drive our Charity Apprentice Programme forward. You’ll be pushing the team to make this the most successful fast-track to the third sector, and driving those on the course to be as successful as possible to make the most of the opportunity. Your goal will be to make Charity Apprentice the default step for anyone keen to enter the third sector.

You will ensure the course provides the best possible education to prepare people for charity jobs. You will drive the number of students up and ensure the programme stands on its own two feet financially. You’ll be responsible for running a successful social enterprise.

Main responsibilities

  • Develop and implement the overall strategy for Charity Apprentice

  • Manage the Charity Apprentice team

  • Manage the Charity Apprentice budget

  • Market the course and recruit the very best candidates

  • Promote and enhance the reputation of the course within the non-profit sector, by building relationships with people and institutions.

  • Manage the support team to ensure that Charity Apprentices are empowered to succeed

  • Drive constant improvements to the course and the experience of all Charity Apprentices

  • Lead and attend Charity Apprentice events in person and online

  • Represent Charity Apprentice and

  • Identify and win grant funding

  • Integrate corporate partners

  • Hit recruitment, satisfaction and revenue targets

  • Identify future business development and partnership opportunities


Other responsibilities

Being part of the team is much more than your specific role. All roles within are very flexible due to the nature of how we work. All members of staff need to be comfortable - in fact eager - to help others in their tasks, and to muck in when needed.

  • Work with the Programming, Communications, Business Development and Operations teams to ensure we’re delivering real value for beneficiaries, customers and partners

  • Work with Managing Director as required across all activities

  • Represent the organisation at external events

  • Support other roles, attend events when required


About you

You are a doer. This is an independent role, leading on an exciting, sector changing product. You have the ambition and drive to take on a big job with eagerness and relish.

  • You have the organisational skills and attention to detail to implement and maintain a clear plan.

  • You will be enthusiastic, diplomatic and adaptable in your approach.

  • You are a confident networker who can communicate well with other people, ranging from students to Chief Executives.

  • You have a natural instinct for business, seeking out opportunities for income growth and for using anything that comes your way.

  • You are the kind of person to whom a day that could include everything from leading an online seminar, coaching a Charity Apprentice, writing marketing copy, tracking customer satisfaction, convincing an expert to give up their time...sounds ideal.

  • You want to have an impact, like to throw yourself into something. We have no room for someone who looks forward to 5pm arriving so they can leave. We don’t want you to stay after 5pm very often, but we want you to be unhappy about that.

You'll be really good at

1. Inspiring or engaging people

Charity Apprentice is about inspiring and engaging a generation of young people with the opportunities that a purpose led career can provide. We need someone who can convince them of that. The same can be said of our sector experts, and marketing, commercial and internal partners. Selling the worth of the course needs to be innate.

2. Communication skills

This goes hand in hand with the above. Charity Apprentice is an online training course, requiring regular communication with a whole range of people. You need to be able to communicate clearly and passionately. The confidence to pick up the phone and speak to people is vital.

3. Ambition and drive 

As an organisation we’re hugely ambitious - and that’s part of our success. Charity Apprentice is a social enterprise that needs to be the best at what it does, and provide a great return for

4. Self direction 

You will lead the Charity Apprentice team, and have the support of the whole team behind you, because that’s how we work at There are also some pretty amazing trustees and volunteers with fundraising and business experience who will be on hand to help. However, we are a small charity and there’s a huge amount to do. This role stands alone and means we need someone who is able to work proactively and under their own initiative, and who thrives on the chance to prove what they can really do.


Applying for the role

Required experience

What you need to convince us of, is that you are driven, smart and capable of taking a successful training course and building it into the default fast-track course for all those keen on working in the not-for-profit sector.  

Obviously, we’d love you to have a huge range of experience of working on online training courses, at not for profits, of leading and driving large numbers of people to raise huge amounts of money, of winning sponsorship partnerships and much more.. However, we don’t necessarily judge that in years’ experience or academic qualifications.

We imagine you’ll have strong experience in some (but perhaps not all) of :

  • Working in the not-for-profit sector

  • Online education

  • Training young people

  • Social enterprise

  • Fundraising

  • Managing volunteers

  • Budget management

  • Developing or curating quality content

Application guidance

We do want to see your CV, but crucially we want a cover letter that explains why you will be really good at making Charity Apprentice a success. Focus less on your passion for the cause, and more on how your skills and drive will help Charity Apprentices learn more, and enjoy the experience more. Focus on how you’ll help us dominate the market.

Tell us what you like about what we do; or what you think we should be doing; or why we should entrust you to sell our products - how will you add value. Give us a flavour of what having you as part of the team will be like.

Further information:

Download the job description as it has a bigger role description. If you want to have a chat about the role before applying please do give us a call on 07751768207 and ask for Thomas. Obviously take a good look at Charity Apprentice, but also look through our Master Plan and maybe watch our Managing Director Thomas Muirhead give a TEDx talk about how charities need to move beyond giving. There is also more on the website about who we are.

Apply now

Why work for

Be on the cutting edge do what works. That means we innovate often and react fast to new information and trends, ensuring we're always doing what will help us have the very best long-term sustainable impact in the lives of the children we're here to support.

Feel your impact

Our small team means you'll have a clear insight into everything we do, from designing our website to funding our projects in the field. If you don't like feeling like a small cog in a big machine, is for you.


The team make our own opportunities. is the kind of place where driven employees can go from interning to launching and managing fundraising events worth tens of thousands of pounds, within months. If you're innovative and ambitious, we'll help you bite off more than you think you can chew.

Love your job

We love our brightly lit office at the top of Hackney Downs Studios. We love dramatic Spotify work music, animated gif memos and fancy dress Fridays. We love Kinder Surprise meetings and wearing t-shirts on our days off. We love post-work pina coladas and the sound of rain. We smile when we get to the office in the morning. If you think you might love some or all of these things, you'll love working at